Our promise

The First Financial Solutions promise to you

At First Financial Solutions (Wales) we understand that taking out a mortgage is likely to be your biggest financial commitment. That is why our team will make the following promises to you so that you can always rest assured that everything is being taken care of.

We promise to meet you at a venue of your choice at a time that suits your schedule.

We promise to listen fully and understand your needs and discuss with you in plain language all options available to you.

We promise to submit the mortgage application on your behalf and arrange for any documents requested by the lender, such as payslips etc., to be collected from you ASAP so that the process runs smoothly and efficiently.

We promise to follow the application process through until completion, whilst liaising with third parties on your behalf, such as solicitors, lenders, estate agents etc., saving you time and keeping your stress levels down to a minimum! We will also provide you with regular updates.

We promise to fully read through your mortgage offer when it is issued and contact you to answer any questions or queries you may have and to make sure you understand all the aspects of the offer.

We promise to give you advice in protecting your home, your family, your health and your mortgage by discussing various protection policies with you. As we are whole of market we can make sure you get the very best products at the very best prices!

We promise to introduce you to a variety of other services at your request

Most importantly We promise to always keep in touch via email newsletters and regular mortgage and protection reviews. Whatever your needs, we will always be here for you!

Find out what some of our previous clients have said about us here.